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BizTech
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Avaya Intelligently Augments CX Role With AI-Based ‘Virtual Operations Manager’
Business Wire India Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can fundamentally alter the way customer experience is managed at the contact center level. Showcase, built on the Avaya Experience Platform™, unifies contact center data and operations to […]
What Is Outsourcing? How Does it Work in Business?
Outsourcing is a key tactic for companies looking to save expenses and increase efficiency. Businesses might gain from specialized knowledge and cost savings by assigning particular work to other firms while concentrating on their primary business operations. By hiring different companies to offer semi-finished or finished products and services, firms may more efficiently manage resources […]
Seoul Semiconductor Illuminates Its Wired and Wireless Networking Experience with the AI-Native Networking Platform from Juniper Networks
Business Wire India Juniper Networks® (NYSE: JNPR), a leader in secure, AI-Native Networking, today announced that its AI-Native Networking Platform has been deployed by Seoul Semiconductor to deliver predictable, reliable and measurable wired and wireless access services that increase employee productivity while minimizing operational costs. The upgrades are driven by Mist AI™, the Juniper AI […]