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BizTech
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Allstate Protection Plans Enhances Its Portfolio of Offerings for the Mobile Industry with Kingfisher Acquisition
Business Wire India Allstate Protection Plans, a division of Allstate Corporation (NYSE: ALL), has acquired Kingfisher, a privately held company that optimizes the lifecycle of smart devices (repair, replace, trade-in, upgrade) to enhance offerings for the mobile industry and their customers. This strategic acquisition strengthens Allstate Protection Plans’ ability to provide innovative solutions that help […]
Avaya Intelligently Augments CX Role With AI-Based ‘Virtual Operations Manager’
Business Wire India Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can fundamentally alter the way customer experience is managed at the contact center level. Showcase, built on the Avaya Experience Platform™, unifies contact center data and operations to […]
What Is Outsourcing? How Does it Work in Business?
Outsourcing is a key tactic for companies looking to save expenses and increase efficiency. Businesses might gain from specialized knowledge and cost savings by assigning particular work to other firms while concentrating on their primary business operations. By hiring different companies to offer semi-finished or finished products and services, firms may more efficiently manage resources […]
